At Cool Fix DXB, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and physical address when you contact us or request our services.

  • Device Information: IP address, browser type, and device details when you visit our website.

  • Usage Data: Information about how you use our website, including pages visited and time spent on our site.

2. How We Use Your Information

We use the collected data for the following purposes:

  • To provide, operate, and maintain our repair services.

  • To communicate with you regarding inquiries, appointments, or service requests.

  • To improve our website, services, and customer experience.

  • To send updates, promotional offers, and important notices (with your consent).

  • To comply with legal obligations and prevent fraudulent activities.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. However, we may share your data with:

  • Service Providers: Third-party partners assisting in service delivery, such as payment processors or customer support.

  • Legal Authorities: If required by law or to protect our rights, safety, and business operations.

4. Data Security

We implement security measures to protect your personal data from unauthorized access, loss, or misuse. However, no online data transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience. You can disable cookies through your browser settings, but some website functions may be affected.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies, practices, or content. Please review their policies before providing any personal information.

7. Your Rights and Choices

You have the right to:

  • Request access to, correction, or deletion of your personal data.

  • Opt out of receiving marketing emails or promotional messages.

  • Restrict or object to certain data processing activities.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our services after updates signifies acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Cool Fix DXB
📍 [34a Street 13, Hor Al Anz, Dubai, United Arab Emirates
📞 [052 147 0800 ]
📧 [info@coolfixdxb.com]